The Influence of Political Environment on the Performance of Business Process Outsourcing Sector in Kenya

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dc.contributor.authorKinyua, Jesse
dc.contributor.authorMburugu, Kirema
dc.contributor.authorNyambura, Chege
dc.date.accessioned2021-05-26T09:30:40Z
dc.date.available2021-05-26T09:30:40Z
dc.date.issued2020
dc.description.abstractThe purpose of this study is to establish the influence of the political environment on the performance of the Business Process Outsourcing Sector in Kenya. The study covered all the 118 registered business process outsourcing companies in Kenya. Descriptive and inferential statistics were used in this study. The descriptive results indicate that the political climate in Kenya has not been conducive to the business process outsourcing sector. The inferential results indicated that the political environment had a statistically significant influence on the performance of the business process outsourcing sector in Kenya. The study, therefore, concludes that a conducive political environment is vital for the business process outsourcing sector to thrive. The study suggests that the government ought to consider developing and implementing measures and policies that will ensure a conducive political environment to enable BPO companies to thrive.en_US
dc.identifier.citationThe Journal of Social Sciences Researchen_US
dc.identifier.urihttp://repository.embuni.ac.ke/handle/embuni/3785
dc.language.isoenen_US
dc.publisherAcademic Research Publishing Groupen_US
dc.subjectPolitical environmenten_US
dc.subjectBusiness process outsourcingen_US
dc.subjectPerformanceen_US
dc.subjectKenyaen_US
dc.titleThe Influence of Political Environment on the Performance of Business Process Outsourcing Sector in Kenyaen_US
dc.typeArticleen_US
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