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  1. Home
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Browsing by Author "Bengat, Joseph K."

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    Determinants of Service Delivery in the Health Sector among Selected Counties in Kenya
    (2017-11) Bengat, Joseph K.; Nassiuma, Bernard. K.; Kwonyike, Joshua
    This study investigated determinants of service delivery in the health sector in Kenya.The study examined the effect of Public-Private Partnership (PPPs), Transfer Pricing, New public management in Service Delivery. The research adapted pragmatism paradigm, Research approach utilized was mixed method approach, design. Research utilized was s descriptive survey design, target population consisted of health workers 1,740, a sample size of 314 respondents was adopted from a thesis. Analysis was employed by Structure Equation Modeling.Findings: Two null hypotheses were rejected hence Public-Private Partnership positively affects Service Delivery. Transfer Pricing model was reliable and had good fit, (NFI = 0.912); New public management posted low CFI and GFI. Ant-Image for (PPP, TP& NPM posted: ai = 0.970, = 0.980 &=0.620) respectively. Results for transfer pricing indicate that ratio index, 2.15 is less than 5, in other words the model is a good fit. The relative chi-square should be 5 or less to reflect good fit or acceptable fit. New public management indicate ratio index , 6.30 more than 5 indicating a model of not good fit its, CFI .890, NFI, 0.7 lower than threshold . Public-Private Partnership had ratio, 1.907 which is less than 5 in other words the model is a good fit. Its also indicates NFI= 0.900, and GFI = 0.911.The study concludes that new public management loaded poorly hence the variable had lower weight as a predictor compared to the two predictors. Transfer pricing strongly influences Service Delivery, but its model is not fit. All in all the three constructs: PPP and TP are good contributors to Service Delivery, New public management loaded poorly with a lower weight and weak association compared to other predictors. This research recommends that New Public Management should be further researched.
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    Implementing strategic planning in private health institutions in Kenya
    (2015-02) Bengat, Joseph K.; Tubey, R. J.; Kurgat, Alice
    Most private health institutions in Kenya operate according to policy framework of the ministry of Health’s strategic plan. Individual Trust and Private Hospitals are expected to develop plans as to how they will implement the directions from either the ministry or their own strategic plan or both. Like public health sector, private health sector has experienced moments of congestions rendering its employees inefficient in delivering services. This research sought to find out the challenges faced by private health institutions in implementing strategic plans. Data was collected from 138 employees. Data was obtained using structured questionnaires and interview schedules. The research utilized the Case study design. The findings showed that private health sector in Kenya face a lot of challenges in implementing strategic planning. Among these are: financial constraints, high staff turnover, overdependence syndrome among the clients, lack of © Bengat, Tubey & Kurgat Licensed under Creative Common Page 2 modern technology, resistance at the implementation stage and poor infrastructure which have impacted negatively on employees’ performance. The findings also revealed that implementing such plans is a difficult task in the presence of few and demotivated workforce and little financial and technological resources. These are the issues that should be addressed in strategic planning implementation. The findings indicated that if hospitals put in place a proper strategic plan, it will help ease such congestions and improve efficiency, which can yield tremendous benefit for the entire sector.
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    Staff Profile: Dr. Bengat Kipyegon Joseph
    (2020) Bengat, Joseph K.
    Research Interests Human Resource Management area, policy issues, Governance, management

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