• Login
    View Item 
    •   Repository
    • Journal Articles
    • Articles: Department of Mathematics and Statistics
    • View Item
    •   Repository
    • Journal Articles
    • Articles: Department of Mathematics and Statistics
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Effect of Mobile Communication Services on Performance of Saccos in Kenya

    Thumbnail
    View/Open
    Full text (571.5Kb)
    Date
    2018-10
    Author
    Mugo, David M.
    Muathe, S.M.A
    Waithaka, Stephen T.
    Metadata
    Show full item record
    Abstract
    The ubiquitous nature of mobile technologies and devices, present new challenges and opportunities for Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) as they integrate them into their processes with the hope of improving their performance. To enhance their performance, Deposit-Taking SACCOs have adopted and are using mobile communication services including mobile messaging, mobile call services, mobile email, mobile chatting and mobile conferencing services. However, the effect of these mobile communication services on performance of Deposit-Taking SACCOs has not been well studied. Even though some studies have indicated the positive potential of mobile communication services, other studies indicate that they have no effect on organizational performance. Given these contradictions, this study sought to investigate the effect of mobile communication services on performance of Deposit-Taking SACCOs in Kenya. Descriptive and explanatory research designs were adopted using quantitative and qualitative approach to data collection, analysis and reporting. The study used a sample of 86 Deposit-Taking SACCOs drawn from a target population of 110 Deposit-Taking SACCOs that were licensed by SACCO Societies Regulatory Authority as at 31st December 2011. A structured questionnaire administered to two managers (from information technology and finance departments) in each SACCO was used to collect primary data. Inferential analysis revealed the exististence of statistically significant positive effect of mobile communication services on performance of Deposit-Taking SACCOs in Kenya. The study therefore recommends investments and increased utilization of mobile communication services within DepositTaking SACCOs in Kenya.
    URI
    http://repository.embuni.ac.ke/handle/embuni/2136
    Collections
    • Articles: Department of Mathematics and Statistics [85]

    Related items

    Showing items related by title, author, creator and subject.

    • Thumbnail

      Effects of increased residential mobility and reduced public spaces Effects of increased residential mobility and reduced public spaces mobility in containing COVID-19 in Africa 

      Asweto, Collins O.; Onyango, Patrick O.; Alzain, Mohamed A; Wang, Wei (Global Reports, 2020-09)
      Background Background The rising COVID-19 crisis threatens to disproportionately hit African countries. As a result, most African governments have temporarily closed schools and non-essential businesses or banned ...
    • Thumbnail

      Effects of increased residential mobility and reduced public spaces mobility in containing COVID-19 in Africa. 

      Asweto, Collins O; Onyango, Patrick O; Alzain, Mohamed A; Wang, Wei (UoEm, 2020-09-28)
      The rising COVID-19 crisis threatens to disproportionately hit African countries. As a result, most African governments have temporarily closed schools and non-essential businesses or banned social gatherings to contain ...
    • Thumbnail

      When Does My Future Begin? Student Debt and Intragenerational Mobility 

      Elliott, William; Rauscher, Emily (Scientific Research, 2018-04)
      Higher education financing policy largely assumes that college graduates enjoy equal opportunities for economic mobility regardless of how they finance their degrees. To examine this contention, this study uses data from ...

    University of Embu copyright ©  2021
    Contact us | Send Feedback
    Library ER 
    Atmire NV
     

     

    Browse

    All of RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    University of Embu copyright ©  2021
    Contact us | Send Feedback
    Library ER 
    Atmire NV