Factors Affecting Multinational Team Performance
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Date
2016-01Author
Sağa, Serhat
Kaynaka, Ramazan
Sezena, Bülent
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In recent years, many empirical studies about the factors affecting multinational/multicultural team performance has
been published. But these studies mostly focused on a single factor or only a maximum of three factors. Studies
analyzing the complex relationships between these variables or their interrelations and how they influence team
performance are missing. An interpretive structural modeling (ISM)-based approach has been employed to model the
variables effecting multinational team performance. Societal factors and institutional factors are the major drivers for
the performance of multinational teams. Organizational factors and education, which have high driving power and
low dependence in the ISM Model, have emerged as the critical factors for improving performance of multinational
teams. Management emerged as a linkage variable. Finally, Team Culture, Team Climate, Team Factors and CQ are
weak drivers and strongly dependent on other variables. This paper provides a comprehensive model including direct
and indirect effects of factors effecting multinational/multicultural team performance and their interrelations.